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Products sold on the website www.aloyshop.com granted the right to return in seven (7) days of receipt of the order, provided that these are in perfect condition and be returned in its original packaging; past this period we can not accept returns.
If the customer is not completely satisfied or has changed of opinion with respect to the product within the period of seven (7) days from receipt of the order you can request the return of the product, notice to ALOYSHOP SL; and must return to our warehouse, freight prepaid, in its original packaging, complete and without having it used.
In the case where the product has been opened and the client detects a defect in manufacture or preparation in the shipment (and only in these cases) error ALOYSHOP S.L. may authorize return c.o.d., via e-mail and must attach a copy of that document of authorisation in shipping. Once received these items in our warehouse and reviewed by our staff, will be the fertilizer, if necessary, being deducted from a next purchase.